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Psychotherapy and Mental Health questions

Is This Normal?

We are grandparents that have raised our 11 yr old since birth. She has just started the 6th grade and the level of rudeness and the disrespect has increased to the point of not even enjoying being around her anymore. The smallest thing will set her off and I'm tired of always biting my lip to keep from screaming at her and I feel like I'm always walking on egg shells. Whenever she talks to me her tone is hateful. She has an attitude with my hubsband but it is nothing like what I go through. 

Is this normal? Am I doing something wrong? How can I improve my steadily declining relationship with my 11 yr old. I'm afraid it's only going to get worse.

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